Degraded performance of PoolCar Pool Booking
Apr 11, 14:33 NZSTCompleted - The scheduled maintenance has been completed.Apr 11, 13:01 NZSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr 11,...
View ArticlePoolCar Partial Outage
Apr 13, 14:49 NZSTResolved - This incident has been resolved. Apologies for the inconvenience caused.Apr 13, 12:49 NZSTIdentified - Smartrak is experiencing systems problems with the PoolCar website....
View ArticlePoolCar Planned Platform Maintenance - 2022-05-16 between 00:00 AM and 02:00...
May 16, 02:01 NZSTCompleted - The scheduled maintenance has been completed.May 16, 00:00 NZSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.May 12,...
View ArticleSmartrak Planned Platform Maintenance - 2022-05-17 between 1am and 3am NZST
May 16, 16:55 NZSTCompleted - Unfortunately, due to resourcing issues, we will be unable to perform this update tonight. We will be rescheduling this outage in the next couple of weeks.Apologies for...
View ArticleSmartrak services currently unavailable
Jun 23, 11:51 NZSTResolved - This incident has now been resolved. We apologise for any inconvenience that was caused. We have put in place measures so that this incident will not happen again.Thank you...
View ArticleSmartrak Planned Platform Maintenance - 2022-08-04 between 1am and 3am NZST
Aug 4, 03:00 NZSTCompleted - The scheduled maintenance has been completed.Aug 4, 01:00 NZSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul 20,...
View ArticleSmartrak Planned Platform Maintenance - 2022-11-04 between 1am and 4am NZDT
Nov 4, 04:00 NZDTCompleted - The scheduled maintenance has been completed.Nov 4, 01:00 NZDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct 25,...
View ArticlePoolCar Partial Outage
Nov 15, 15:06 NZDTResolved - This incident has been resolved.Nov 15, 14:32 NZDTIdentified - Some customers may be unable to access the PoolCar website. Customers may also may be unable to access keys...
View ArticleSmartrak Planned Platform Maintenance - 2023-02-01 between 1am and 4am NZDT
Feb 1, 04:01 NZDTCompleted - The scheduled maintenance has been completed.Feb 1, 01:00 NZDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 11,...
View ArticleSmartrak Planned Platform Maintenance - 2023-02-09 between 1am and 4am NZDT
Feb 9, 04:00 NZDTCompleted - The scheduled maintenance has been completed.Feb 9, 01:00 NZDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 23,...
View ArticleSmartrak Platform currently experiencing Degraded Service
Feb 9, 21:06 NZDTResolved - Good Evening. We have now rolled back all of the remaining temporary changes and all services are verified up and running.We apologize again for any inconvenience caused,...
View ArticleSmartrak Planned Platform Maintenance - 2023-03-29 between 1am and 4am NZDT
Mar 29, 04:00 NZDTCompleted - The scheduled maintenance has been completed.Mar 29, 01:00 NZDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar 15,...
View ArticleSmartrak Planned Platform Maintenance Part 2 - 2023-03-30 between 1am and 4am...
Mar 30, 04:01 NZDTCompleted - The scheduled maintenance has been completed.Mar 30, 01:00 NZDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar 15,...
View ArticleSmartrak Platform off-line
Apr 20, 02:06 NZSTResolved - This issue has now been resolved as part of the scheduled maintenance that has just happened.Mar 31, 07:33 NZDTMonitoring - All services appear to have returned to normal...
View ArticleSmartrak Planned Platform Maintenance - 2023-04-20 between 1am and 4am NZST
Apr 20, 02:07 NZSTCompleted - The scheduled maintenance has been completed.Apr 20, 01:00 NZSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr 17,...
View ArticleSmartrak Planned Platform Maintenance - 2023-07-25 between 1am and 4am NZST
Jul 25, 04:00 NZSTCompleted - The scheduled maintenance has been completed.Jul 25, 01:01 NZSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul 11,...
View ArticleSmartrak Planned Platform Maintenance - 2023-08-22 between 1am and 4am NZST
Aug 22, 04:01 NZSTCompleted - The scheduled maintenance has been completed.Aug 22, 01:02 NZSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Aug 7,...
View ArticleSmartrak Planned Platform Maintenance - 2023-08-29 between 1am and 4am NZST
Aug 29, 04:00 NZSTCompleted - The scheduled maintenance has been completed.Aug 29, 01:00 NZSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Aug 21,...
View ArticleSmartrak Platform off-line
Sep 5, 11:55 NZSTResolved - This incident has been resolved.Sep 5, 11:11 NZSTMonitoring - We have identified the issue and put a remediation in place. We will be monitoring system to ensure this...
View ArticleSmartrak Planned Platform Maintenance - 2023-12-06 between 11pm and 1am (on...
Dec 7, 01:00 NZDTCompleted - The scheduled maintenance has been completed.Dec 6, 23:00 NZDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 29,...
View ArticleSmartrak Planned Platform Maintenance - 2024-01-16 between 11pm and 4am (on...
THIS IS A SCHEDULED EVENT Jan 16, 23:00 NZDT - Jan 17, 04:00 NZDTJan 8, 14:56 NZDTScheduled - Smartrak has a planned maintenance window scheduled for between 11pm and 4am on January 16th NZDT...
View ArticleSmartrak Planned Platform Maintenance - 2024-01-17 between 11pm and 4am (on...
THIS IS A SCHEDULED EVENT Jan 17, 23:00 NZDT - Jan 18, 04:00 NZDTJan 8, 14:53 NZDTScheduled - Smartrak has a planned maintenance window scheduled for between 11pm and 4am on January 17th NZDT...
View ArticleSmartrak Planned Platform Maintenance - 2024-01-18 between 11pm and 4am (on...
THIS IS A SCHEDULED EVENT Jan 18, 23:00 NZDT - Jan 19, 04:00 NZDTJan 8, 14:59 NZDTScheduled - Smartrak has a planned maintenance window scheduled for between 11pm and 4am on January 18th NZDT...
View ArticlePoolCar Planned Platform Maintenance - 2024-02-25 between 11am and 11.30am NZST
Feb 25, 11:30 NZDTCompleted - The scheduled maintenance has been completed.Feb 25, 11:00 NZDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 20,...
View ArticleSmartrak Planned Platform Maintenance - 2024-03-26 between 1am and 4am NZDT
THIS IS A SCHEDULED EVENT Mar 26, 01:00 - 04:00 NZDTMar 11, 15:09 NZDTScheduled - Smartrak has a planned maintenance window scheduled for between 1am and 4am on March 26th NZDT (+13GMT) where we will...
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